Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Booked & Cultured LLC ("we," "our," or "us"). By accessing our website, placing an order, or using our services, you agree to be bound by the following Terms of Service. These terms govern your use of our website, products, and services.

1. General Information

Booked & Cultured LLC is a bookish lifestyle brand offering merchandise, apparel, accessories, gifts, and custom products designed for readers and book lovers.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will take effect immediately upon posting to our website.

2. Orders

By placing an order, you agree that all information provided is accurate, complete, and current.

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit quantities purchased per customer.

  • Cancel orders suspected of fraud, unauthorized activity, or violations of these Terms of Service.

  • Correct pricing errors, product descriptions, or inventory inaccuracies.

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

3. Pricing and Payments

All prices are listed in U.S. Dollars (USD).

Prices, promotions, product offerings, and availability are subject to change without notice.

Payment must be received in full before production, processing, or shipment of any order.

Applicable taxes will be collected as required by law.

4. Custom and Personalized Products

Many Booked & Cultured products are made-to-order or personalized.

Customers are responsible for reviewing all names, wording, customization details, colors, and design selections before submitting an order.

Due to the personalized nature of these products:

  • Custom and personalized items are non-refundable and non-returnable unless they arrive damaged or an error was made during production.

  • We are not responsible for spelling, grammar, or design errors submitted or approved by the customer.

  • Production will begin based on the information provided at checkout or through approved design proofs.

5. Preorders

Preorder items are products sold before production is completed or before inventory is available for immediate shipment.

Estimated ship dates are provided when available but are subject to change due to production schedules, supplier delays, shipping carrier delays, or circumstances beyond our control.

By purchasing a preorder item, you acknowledge and agree to these potential timeframes.

If an order contains both preorder and in-stock items, the entire order may be held until all items are ready to ship unless otherwise stated.

6. Processing Times

Processing times vary depending on the product ordered.

Estimated processing times provided on product listings are estimates only and do not include shipping transit times.

While we strive to meet all estimated timelines, delays may occur due to high order volume, holidays, supplier issues, weather conditions, or other unforeseen circumstances.

7. Event Pickup Orders

Customers selecting local or event pickup are responsible for collecting their order during the designated pickup period.

Orders not claimed during the event may:

  • Be shipped at the customer's expense; or

  • Be subject to additional handling fees.

Booked & Cultured LLC is not responsible for orders that are not picked up during the designated event timeframe.

8. Shipping

Once an order has been shipped, responsibility for delivery transfers to the shipping carrier.

Booked & Cultured LLC is not responsible for:

  • Carrier delays.

  • Lost or stolen packages marked as delivered.

  • Incorrect shipping addresses provided by the customer.

  • Delays caused by weather, holidays, or circumstances beyond our control.

Customers are responsible for ensuring their shipping address is accurate at checkout.

9. Returns and Refunds

Please review our Return & Refund Policy for complete details.

Generally:

  • Custom and personalized products are final sale.

  • Sale, clearance, and discontinued items are final sale.

  • Returns may be accepted for eligible non-custom items that are unused and in original condition.

  • Damaged or incorrect items must be reported within 7 days of delivery.

10. Intellectual Property

All website content, product designs, graphics, logos, branding, photographs, marketing materials, and original artwork are the property of Booked & Cultured LLC and may not be copied, reproduced, distributed, modified, or used without written permission.

Unauthorized use of our intellectual property is strictly prohibited.

11. Licensed Collaborations and Book-Inspired Merchandise

Certain products sold by Booked & Cultured LLC may be created through partnerships, licensing agreements, collaborations, or other authorized arrangements with authors, publishers, or rights holders.

When applicable:

  • Book covers, titles, artwork, characters, and related intellectual property remain the property of their respective owners.

  • Purchasing a product does not grant ownership or usage rights to any intellectual property associated with that product.

  • Licensed or collaborative products may be offered as limited-edition releases and may be discontinued at any time.

  • Retired collections may not be reproduced once removed from sale.

All original Booked & Cultured LLC designs remain the property of Booked & Cultured LLC.

12. Limitation of Liability

To the fullest extent permitted by law, Booked & Cultured LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product or service giving rise to the claim.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

14. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Booked & Cultured LLC
Email: admin@bookedandcultured.com
Website: Booked & Cultured

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.