Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Booked & Cultured LLC. Please review our shipping policy before placing your order.

Processing Times

Most orders are processed within 3-10 business days unless otherwise stated on the product listing.

Processing times may vary depending on:

  • Product type.

  • Order volume.

  • Customization requirements.

  • Preorder status.

  • Seasonal demand or event schedules.

Business days do not include weekends or holidays.

Please note that processing time is separate from shipping transit time.

Custom and Made-to-Order Items

Many of our products are made-to-order or personalized.

Custom and made-to-order products may require additional processing time before shipment. Estimated processing times are provided when available but are not guaranteed.

Customers are responsible for reviewing all customization details before placing an order.

Preorders

Preorder items are products that are sold before production is completed or before inventory is available for immediate shipment.

Estimated ship dates are provided when available but may change due to production schedules, supplier delays, or circumstances beyond our control.

If your order contains both preorder and in-stock items, your order may be held and shipped together once all items are available unless otherwise stated.

Shipping Methods

Orders are shipped through carriers such as FEDEX, UPS, or other available shipping providers.

Shipping rates are calculated at checkout based on package weight, size, destination, and selected shipping method.

Once your order has shipped, you will receive a tracking number via email.

Shipping Delays

While we make every effort to ship orders on time, Booked & Cultured LLC is not responsible for delays caused by:

  • Weather conditions.

  • Carrier service disruptions.

  • Holidays.

  • Customs processing.

  • Incorrect shipping information provided by the customer.

  • Events beyond our reasonable control.

Shipping estimates provided by carriers are not guaranteed delivery dates.

Incorrect Addresses

Customers are responsible for providing an accurate shipping address at checkout.

If an incorrect address is provided:

  • Contact us immediately if your order has not yet shipped.

  • Once an order has shipped, we cannot guarantee address changes.

  • Additional shipping fees may apply if a package is returned and requires reshipment.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

Booked & Cultured LLC is not responsible for:

  • Lost packages.

  • Stolen packages.

  • Packages marked as delivered by the carrier.

  • Delivery delays caused by the carrier.

Customers should contact the shipping carrier directly to initiate claims or investigations when necessary.

Event Pickup Orders

Customers who select local or event pickup are responsible for collecting their order during the designated pickup period.

Orders not collected during the designated pickup timeframe may:

  • Be shipped at the customer's expense; or

  • Be subject to additional handling fees.

Booked & Cultured LLC is not responsible for orders left unclaimed after an event.

Contact Us

If you have questions regarding shipping, please contact:

Booked & Cultured LLC
Email: admin@bookedandcultured.com